Senior IT Specialist (SAP SuccessFactors)

Your Mission

This position is responsible for leading and optimizing SAP SuccessFactors solutions to support the organization's HR technology strategy. As a highly experienced and results-driven SAP SuccessFactors Senior Specialist, you will take ownership of SAP SuccessFactors solutions, drive system optimization, and lead strategic HR technology initiatives. You will act as a key subject matter expert, ensuring system stability and continuous improvement while aligning HR technology solutions with business objectives.

What To Expect

• Serve as the subject matter expert (SME) for SAP SuccessFactors modules (e.g., Employee Central, Recruitment, Onboarding, Performance & Goals, Compensation, and Learning).
• Lead the end-to-end configuration, implementation, and enhancement of SAP SuccessFactors solutions.
• Manage and resolve complex system issues, ensuring minimal impact on business operations and adherence to SLAs.
• Partner closely with HR leaders and stakeholders to gather requirements and translate them into scalable system solutions.
• Drive system optimization initiatives, process automation, and the continuous improvement of HR operations.
• Oversee data governance, system integrity, compliance, and audit requirements.
• Lead release management cycles, including impact analysis, testing strategy, and deployment.
• Develop and maintain comprehensive documentation, including solution designs, process flows, and user guides.
• Conduct advanced user training, workshops, and knowledge-sharing sessions.

What You'll Bring

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in SAP SuccessFactors support and implementation.
• Minimum of 3–4 full-cycle (end-to-end) SAP SuccessFactors implementation projects, along with post-go-live support experience.
• SAP SuccessFactors certification (module-specific certifications are an advantage).
• Hands-on experience in system configuration, troubleshooting, and release management.
• Understanding of XML-based configuration, business rules, and HR system logic.
• Basic understanding of integration with ERP systems (SAP S/4HANA) is a plus.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a collaborative team.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint).
• Eagerness to learn new technologies and adapt to a dynamic work environment.