Senior IT ERP Specialist

Your Mission

This position is responsible for the overall support of SAP Supply Chain Management modules (PP, MM) and FCM (FI, CO, HR). He/she is responsible for tracking operations of the ERP and managing the support service; identifying key resources and providing the direction they require in order to meet ERP business requirements and user expectations.

What To Expect

• Proactively manage service business satisfaction
• Manage relationship with business process owners and key users, including internal and external clients, keeping the management informed of progress
• Manage expectations on all service requirements and deliverables
• Manage and communicate a clear vision of the support objectives, and motivate the project team to achieve them; create an environment that enables peak performance by team members
• Analyze risks, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action
• Position service reviews with customers and effectively manages technical leader’s deployment
• Coach to clarify assignments and deliverables to project team; review quality of work and manage integration of team members’ work; provide performance input to project team members’ functional management
• Identifies opportunities for continuous improvement of the delivered services
• Management activities at the Strategy and Service, Business Process, Software Change and Support Desk level

What You'll Bring

• Bachelor' degree in Industrial Engineering/Systems Engineering or related disciplines
• At least 5 years of experience in SAP PP, MM/ SAP Project Manager
• Creativity and Innovativeness to provide the best IT service
• Self-motivated and proactive personality
• Great team player who always coordinates and works in a team