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Senior IT ERP Specialist

Business Unit:  Corporate
Division:  Corporate Function
Department:  Information Technology Team

Your Mission

This position is responsible for the overall support of SAP Supply Chain Management modules (PP, MM) and FCM (FI, CO, HR). He/she is responsible for tracking operations of the ERP and managing the support service; identifying key resources and providing the direction they require in order to meet ERP business requirements and user expectations.

What To Expect

  • Proactively manage service business satisfaction
  • Manage relationship with business process owners and key users, including internal and external clients, keeping the management informed of progress
  • Manage expectations on all service requirements and deliverables
  • Manage and communicate a clear vision of the support objectives, and motivate the project team to achieve them; create an environment that enables peak performance by team members
  • Analyze risks, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action
  • Position service reviews with customers and effectively manages technical leader’s deployment
  • Coach to clarify assignments and deliverables to project team; review quality of work and manage integration of team members’ work; provide performance input to project team members’ functional management
  • Identifies opportunities for continuous improvement of the delivered services
  • Management activities at the Strategy and Service, Business Process, Software Change and Support Desk level

What You'll Bring

  • Bachelor' degree in Industrial Engineering/Systems Engineering or related disciplines
  • At least 5 years of experience in SAP PP, MM/ SAP Project Manager
  • Creativity and Innovativeness to provide the best IT service
  • Self-motivated and proactive personality
  • Great team player who always coordinates and works in a team